![New Skin Resolution Gel Mask [100ml]](http://shivaangi.com/cdn/shop/files/axis-y-new-skin-resolution-gel-mask-100ml-380345.jpg?v=1793835064&width=3000)
![New Skin Resolution Gel Mask [100ml]](http://shivaangi.com/cdn/shop/files/axis-y-new-skin-resolution-gel-mask-100ml-820859.jpg?v=1793835065&width=3000)
![New Skin Resolution Gel Mask [100ml]](http://shivaangi.com/cdn/shop/files/axis-y-new-skin-resolution-gel-mask-100ml-581920.webp?v=1793835065&width=3000)
Frequently asked questions
Are your products authentic?
Yes. Every product we sell is 100% original and sourced from the brands or their authorised distributors. We never sell copies or grey-market products.
How long does delivery take?
We ship from Lisbon within 1–2 business days. Delivery to mainland Portugal usually takes 1–3 business days; the islands and other countries take a little longer. You'll receive a tracking link by email.
How do I check the expiry date?
Look for the expiry date (EXP) printed on the packaging and the PAO symbol – an open jar with a number such as 12M – which shows how many months the product stays good after opening.
Is this product suitable for sensitive skin?
Check the description and the ingredient list on the packaging, and always do a patch test on a small area (for example, behind the ear) 24 hours before first use. Not sure? Email us and we'll help you choose.
Can I return a product?
Unopened products in their original packaging can be returned within 14 days. For hygiene reasons, opened cosmetics cannot be returned unless they are faulty.

